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Terms and Conditions

Terms and Conditions
Welcome to the Chateau Online . Chateau and its affiliates provide their services to you subject to the following conditions.

If you visit or shop at Chateau, you accept these conditions. Please read them carefully.

In addition, when you use any current or future Chateau service or visit or purchase from any business affiliated with Chateau, whether or not included in the Chateau web site, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY
Please review our Privacy Notice, which also governs your visit to Chateau, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit the Chateau web site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Chateau or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of Chateau and protected by UK and international copyright laws. All software used on this site is the property of Chateau or its software suppliers and protected by United Kingdom and international copyright laws.

LICENSE AND SITE ACCESS
Chateau grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Chateau. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Chateau. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Chateau and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Chateau's name or trademarks without the express written consent of Chateau. Any unauthorized use terminates the permission or license granted by Chateau. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Chateau so long as the link does not portray Chateau, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Chateau logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Chateau does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use the Chateau web site only with involvement of a parent or guardian. Chateau and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

COPYRIGHT COMPLAINTS
Chateau and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, email us with your complaint.

RISK OF LOSS
All items purchased from Chateau are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

HANGING MIRRORS

HANGING ADVICE WARNING:

Mirrors are heavy fragile items. Your safety is dependant on their correct installation.
Therefore, we strongly recommend that mirrors are installed by an experienced professional.

Open the packaging and remove the mirror carefully. We suggest you put the mirror flat on the floor with the mirror side up. Do not stand the mirror leaning against a wall, to avoid scratching the glass. For convenience of shop display only, we have supplied your mirror with hanging brackets.
However, for long term security, we recommend fittings and hanging be supplied by the professional mirror hanger.

If you should choose to hang the mirror yourself, it is essential to use wall fittings that take into consideration the type of wall and weight of mirror to be hung. It is always wise to use two fixing points, and two hooks, rather than one.

CARE FOR YOUR MIRROR:

We recommend that you use a damp cloth or chamois with a suitable liquid glass cleaner. Do not use any abrasive or powder based cleaning products as this may scratch the mirror. Do not use any other form of liquid cleaner as it may damage the high quality gold/silver leaf and faux finishes.


PRODUCT DESCRIPTIONS
Chateau and its affiliates attempt to be as accurate as possible. However, Chateau does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Chateau itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY CHATEAU ON AN "AS IS" AND "AS AVAILABLE" BASIS. CHATEAU MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF
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Chateau - a division of Cartion Ltd Registered in England No. 05533563. VAT No. 928 3732 04
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